![]() Remember, the Night Owl Support Site has the answers to your questions. Live video and audio from your DVR security system on WiFi or 3G/4G LTE networks. Night Owl HD features: Quick and easy mobile setup with Owl Scan. Well done! Make sure to save your new password in a secure location. With the ability to view your Night Owl security system in real-time, you’ll be able to monitor your home or business anytime, anywhereall from the convenience of your mobile device. Why call when our Support Site has it all! Well done! Make sure to save your new password in a secure location. Step 12: Create a name for the device and enter the admin password(the new password created during the password reset). Make sure the “Device ID” matches the information listed in the App. Step 10: Locate the QR Code on the device’s Support Sticker. ![]() Step 9: After deleting the device, tap the “+” button. Step 8: Deleting the Device: On the Device Manager screen, swipe left on the device name until "Delete" appears. Step 7: If the password matches your DVR / NVR password, it will say “Connected!” in the App. Step 5: You will see a “Password error!” message after the DVR / NVR password has been changed. Step 4: Select your device by tapping on it. Step 3: From the menu, tap “Device Manager.” Step 1: If you don’t have the App, download it from the Google Play Store (Android) or App Store (iOS). The following instructions are only for DVR's/NVR's that use the Night Owl HD App. Storage device error connect your router to your DVR / NVR using a. 1 we had Night OWl DVR-HDA10PB-162RS 16 Channel H.264 DVR W/2TB HDD, but we forgot the admins password. YOU MUST FOLLOW THE STEPS BELOW OR YOUR DEVICE WILL NOT WORK WITH THE APP! DO NOT SKIP THE FOLLOWING STEPS!! 2) To receive a reset code, log into your Night Owl Protect account, or create one. NOTE: If you have the app open while purchasing your Cloud plan through the portal, you may need to logout of the app and reopen it to see the active plan.After resetting the DVR / NVR password, you MUST follow the steps below to remove and add the device to the Night Owl HD App. Simply 1) Tap Account on the main device screen followed by 2) Night Owl Cloud. Additionally, you can view your Cloud plan information and access your recordings right from the Night Owl Protect App on your mobile device. STEP 12: You can manage your Cloud plan in the Night Owl Protect Cloud portal ( ). STEP 11: You will now see your receipt and should receive an email confirmation. STEP 10: Review your Payment information, then click Pay. ![]() After resetting, log into your DVR/NVR with the new password. Night Owl HD CMS for PC and Mac Night Owl HD CMS Troubleshooting. Night Owl HD for iOS and Android Night Owl HD Troubleshooting. STEP 9: Enter your Payment information, then click Next. Tap Forgot my password on the Night Owl Protect app login page. DVR Models: Image: Update Firmware (Instructions) Mobile Application: CMS (PC & Mac) AHD10B-41. STEP 8: Enter your Billing information, then click Next. You must agree to proceed with a Cloud plan. STEP 7: Read through the Terms and Conditions for the Night Owl Protect Cloud and then click I agree. NOTE: You will be asked to verify your zip code for the first purchase. STEP 6: Please enter your zip code for tax purposes, then click Continue. STEP 5: Review the information pertaining to the plan you chose and click Proceed to checkout. They work with the old Night Owl DVRs or NVRs: Account 1. Try these three variants as shown below to login your DVR or NVR. STEP 4: Choose which monthly plan you want for your device, based on your storage needs, and click Purchase. Default password for the old Night Owl recorders. Choose which device you wish to cover and click Select Plan. STEP 3: Under Devices without plans, you will see all devices you have connected to your Night Owl Protect account that do not currently have a Cloud plan. STEP 2: Click on Log In in the top right corner and then enter your Night Owl Protect Login Credentials. It is ONLY compatible with select devices. If you are NOT the admin, log in with your username credentials. When doing so, you will be asked to enter the username and password for the system. The Night Owl Protect Cloud is NOT available for all Night Owl products. To remotely view your system, you will need to add it to the Night Owl HD App. ![]() Night Owl Protect Cloud allows you to store and access your recordings digitally for select compatible products. ![]()
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